Refund policy

Thank You for your purchase. We hope you’re happy with your purchase. However, if you are not completely satisfied with your purchase  for any reason, you may return it to us for a store credit or an exchange. please see below for more information on our return & refund policy.

RETURNS

All returns must be postmarked within 3  days of the delivery date. All returned items must be in new &  unused condition, with original packaging, invoice & labels intact. The shipping cost needs to be borne by the customer.

 

CANCELLATIONS

Once an order is placed on our Website, it can only be cancelled within 6 hours of placing the order and will be eligible for a store credit. Post 6 hours, cancellations & store credit is applicable on Brand’s discretion. 

RETURN PROCESS

To return an item, place the item securely in its original packaging, & mail your return to the following  address:

RAW CONCOCTIONS

Attn: Returns

11, 2nd floor, Shanti Kunj Main, Church Mall Road, Vasant Kunj,

New Delhi, Delhi

110070

India

please note, you will be responsible for all return shipping charges. we strongly recommend that you use a trackable method to mail  your return. 

REFUNDS

After receiving your return & inspecting  the condition of your item, we will process your return  or exchange.  please allow atleast seven (7) days from the  receipt of your item to process your return or exchange. refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. we will notify you by E-Mail  when your return has been processed. 

EXCEPTIONS

The following items cannot be refunded or exchanged:

 

• Opened
• Used
• Damaged     

 

PLEASE NOTE

 

• Sale /Discounted items cannot be returned/refunded.
• RAW CONCOCTIONS is  not responsible for damage of items post delivery.
• Shipping charges are non-refundable.

 

QUESTIONS

If you have any questions concerning  our return policy, please contact us at:

support@rawconcoctions.com